FREE SHIPPING ACROSS CANADA is available on all pre-bonsai, tool, and wire orders over $150CAD. We encourage people to get together with friends and fellow club members to group orders together.
For orders under $150CAD, we offer flat-rate shipping at $27CAD.
All orders ship on Mondays, and should arrive by Friday to all major cities and regions across Canada. Orders placed by 1PM EST on Thursday will ship on Monday (4 days later). Orders placed after 1PM on Thursday will ship on the following Monday (11 days later).
All orders ship with Canada Post.
We reserve the right to delay shipping due to unfavorable weather or holidays that cause transport delays.
RETURNS, REPLACEMENTS, AND REFUNDS
The logistics and high cost of shipping plants makes it impractical to accept returns or offer refunds. Instead, we will offer a replacement of equal value in the unlikely event that there is any trouble with your order.